Stakeholder Management Services
Align People for Project Success
Projects succeed or fail based on stakeholder support. Our stakeholder management services ensure the right people are engaged, informed, and aligned throughout your initiative. From executive sponsors to end users, we build the coalition that drives success.
What is Stakeholder Management?
The human side of project success
Stakeholder management is the systematic identification, analysis, planning, and engagement of individuals and groups who can affect or are affected by a project. Effective stakeholder management ensures the right people are informed, involved, and supportive at the right times.
IT projects touch many stakeholders: executive sponsors who fund initiatives, business users who will use new systems, IT teams who must support them, vendors who deliver components, and regulators who ensure compliance. Each group has different interests, concerns, and influence that must be managed.
The most common reason IT projects fail is not technical issues but stakeholder problems: unclear requirements from disengaged business users, withdrawn executive support, resistance from affected teams, or misaligned expectations about outcomes. Strong stakeholder management addresses these challenges proactively.
Key Metrics
Why Choose DevSimplex for Stakeholder Management?
Navigate complex stakeholder landscapes successfully
We have engaged over 50,000 stakeholders across hundreds of IT projects, from small departmental initiatives to enterprise-wide transformations. This experience means we understand the dynamics that drive stakeholder behavior and how to influence them effectively.
Our approach is practical and relationship-focused. Stakeholder management is not about sending more emails or holding more meetings. It is about understanding what each stakeholder cares about and engaging them in ways that build genuine support and address real concerns.
We excel at executive stakeholder management. IT projects often struggle to maintain executive attention and support, especially during long implementations. Our consultants know how to communicate with executives effectively, frame issues appropriately, and maintain the sponsorship projects need to succeed.
We also specialize in the change management aspects of stakeholder engagement. IT projects frequently introduce significant change to how people work. We help organizations prepare users for change, address resistance constructively, and drive adoption of new systems and processes.
Requirements
What you need to get started
Stakeholder Inventory
requiredInitial list of known stakeholders and their roles.
Executive Access
requiredAbility to engage directly with executive sponsors and steering committee.
Project Documentation
requiredProject charter, scope, and timeline for stakeholder communication.
Communication Channels
recommendedAccess to organizational communication tools and channels.
Organizational Context
recommendedUnderstanding of organizational culture, history, and political dynamics.
Common Challenges We Solve
Problems we help you avoid
Conflicting Priorities
Executive Disengagement
User Resistance
Communication Overload
Your Dedicated Team
Who you'll be working with
Stakeholder Manager
Leads stakeholder strategy, manages key relationships, and oversees engagement activities.
12+ years PM/change managementCommunications Specialist
Develops communications strategy and creates stakeholder communications.
Corporate communications backgroundChange Management Consultant
Plans and executes change management activities for affected stakeholders.
Prosci certified, 8+ yearsBusiness Analyst
Facilitates requirements gathering and maintains stakeholder requirements alignment.
CBAP certified, 6+ yearsHow We Work Together
Embedded stakeholder management throughout project or focused intervention for specific challenges.
Technology Stack
Modern tools and frameworks we use
Stakeholder Circle
Stakeholder analysis tool
SharePoint
Document collaboration
Microsoft Teams
Team communication
Mailchimp
Stakeholder newsletters
SurveyMonkey
Stakeholder feedback
Power BI
Engagement dashboards
Stakeholder Management ROI
Effective stakeholder management dramatically improves project outcomes and adoption.
Why We're Different
How we compare to alternatives
| Aspect | Our Approach | Typical Alternative | Your Advantage |
|---|---|---|---|
| Approach | Relationship-focused engagement | Communication-only approach | Genuine stakeholder support |
| Executive Management | Specialized executive engagement | Same approach for all levels | Maintained sponsor support |
| Change Management | Integrated change and stakeholder management | Separate or no change management | Higher adoption rates |
| Conflict Resolution | Structured alignment and escalation | Ad hoc conflict handling | Faster, better decisions |
Key Benefits
Aligned Stakeholders
Build genuine support and alignment among all stakeholder groups.
95% sponsor satisfactionEffective Communication
Right information to right people at right time, every time.
90% stakeholder awarenessChange Adoption
Drive successful adoption of new systems and processes.
87% adoption rateFaster Decisions
Clear governance and engaged stakeholders enable faster decisions.
50% faster decisionsOur Process
A proven approach that delivers results consistently.
Stakeholder Analysis
1-2 weeksIdentify and analyze all stakeholders, their interests, influence, and engagement needs.
Engagement Strategy
1-2 weeksDevelop stakeholder engagement strategy and detailed communication plan.
Relationship Building
2-4 weeksEstablish key relationships and initiate engagement activities.
Ongoing Engagement
Project lifecycleExecute engagement plan and manage stakeholder relationships throughout project.
Transition & Sustainment
2-4 weeksTransition stakeholder relationships and establish ongoing engagement for operations.
Frequently Asked Questions
When should stakeholder management begin?
Stakeholder management should begin before the project formally starts, ideally during initiation or business case development. Early engagement shapes project scope, builds support, and identifies concerns before they become obstacles. However, it is never too late to improve stakeholder management on an ongoing project.
How do you handle difficult or resistant stakeholders?
We first seek to understand the source of resistance, whether it is concern about the change, lack of information, or conflicting priorities. Often, resistance stems from legitimate concerns that, when addressed, convert resisters into supporters. We use structured engagement, involve them in solutions, and escalate to sponsors when necessary.
What is the difference between stakeholder management and change management?
Stakeholder management focuses on identifying, analyzing, and engaging individuals and groups throughout the project. Change management specifically addresses helping people transition through the changes the project introduces. They are complementary: stakeholder management tells you who to engage, change management tells you how to help them adopt change.
How do you manage stakeholder expectations?
Expectation management starts with understanding what stakeholders expect, which is often different from what was documented. We establish clear expectations early, communicate proactively about changes, and address misalignments before they cause problems. Regular status communication and honest conversations about challenges are essential.
How do you measure stakeholder engagement effectiveness?
We measure engagement through multiple indicators: stakeholder satisfaction surveys, attendance at key meetings, response rates to communications, speed of decision-making, and adoption metrics for implemented changes. We also track sentiment through regular touchpoints and adjust engagement approaches based on feedback.
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Learn moreReady to Get Started?
Let's discuss how we can help transform your business with stakeholder management services.