Managed IT Services
Your Complete IT Department, On Demand
Enterprise-grade managed IT services that give you the expertise of a full IT department without the overhead. From infrastructure management to strategic planning, we handle it all.
What are Managed IT Services?
Complete IT management delivered as a service
Managed IT Services provide comprehensive technology management through a subscription-based model. Instead of reacting to problems, we proactively monitor, maintain, and optimize your entire IT infrastructure to prevent issues before they impact your business.
Our managed services encompass everything from network and server management to end-user support, security, and strategic IT planning. We become an extension of your team, understanding your business goals and aligning technology to support them.
The managed services model transforms IT from a cost center into a strategic asset. With predictable monthly costs, proactive maintenance, and expert guidance, you gain enterprise-level IT capabilities regardless of your organization's size.
Key Metrics
Why Choose DevSimplex for Managed IT?
Partnership-focused IT management that drives results
Choosing a managed IT provider is choosing a partner for your business success. Our approach goes beyond break-fix support-we take ownership of your IT environment and treat it as if it were our own.
Our team consists of certified professionals across networking, security, cloud, and enterprise systems. With deep expertise in diverse technology stacks, we provide solutions tailored to your specific industry and requirements.
We provide complete transparency through our client portal, where you can view tickets, reports, and system health in real-time. Monthly business reviews ensure alignment between your IT infrastructure and business objectives.
Our proactive approach means fewer emergencies, less downtime, and more productive employees. We identify and resolve potential issues before they become problems, keeping your systems running smoothly around the clock.
Requirements
What you need to get started
Infrastructure Assessment
requiredComplete inventory of current hardware, software, and network infrastructure.
Business Goals Documentation
requiredUnderstanding of business objectives and how IT should support them.
Stakeholder Access
requiredAccess to key decision-makers for onboarding and ongoing communication.
Existing Documentation
recommendedCurrent IT documentation, policies, and procedures if available.
Compliance Requirements
recommendedIndustry-specific compliance or regulatory requirements.
Common Challenges We Solve
Problems we help you avoid
Growing IT Complexity
Unpredictable IT Costs
Talent Shortage
Security Vulnerabilities
Your Dedicated Team
Who you'll be working with
Virtual CIO
Provides strategic IT leadership, budgeting, and technology roadmap planning.
15+ years IT leadership experienceSystems Administrator
Manages servers, cloud infrastructure, and enterprise applications.
MCSE/AWS certified, 8+ years experienceNetwork Engineer
Designs and maintains network infrastructure, connectivity, and security.
CCNP certified, 6+ years experienceHelp Desk Technician
Provides first-line support for end-user issues and requests.
CompTIA A+/Network+ certifiedHow We Work Together
Dedicated account manager with access to full technical team for specialized needs.
Technology Stack
Modern tools and frameworks we use
Microsoft 365
Productivity and collaboration
Azure/AWS
Cloud infrastructure
VMware
Virtualization platform
ConnectWise
IT management platform
Datto
Backup and disaster recovery
SentinelOne
Endpoint protection
Managed IT Services ROI
Transform IT from a cost center to a business driver.
Why We're Different
How we compare to alternatives
| Aspect | Our Approach | Typical Alternative | Your Advantage |
|---|---|---|---|
| Expertise | Full team of specialists on demand | Limited in-house knowledge | Access to diverse expertise without hiring |
| Cost Model | Predictable monthly subscription | Unpredictable break-fix expenses | Budget certainty and cost control |
| Approach | Proactive monitoring and prevention | Reactive problem solving | Issues resolved before they impact business |
| Coverage | 24/7/365 monitoring and support | Business hours only | Around-the-clock protection |
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Learn moreReady to Get Started?
Let's discuss how we can help transform your business with managed it services.